Polices

RETURN POLICY

We truly hope you are 100% happy with your Glimmer Minks x Cosmetics purchase !

Due to sanitary and health reasons, our cosmetics are not eligible for refunds or exchanges.

If a product is defective or damaged, you must notify us WITHIN 24 hours of receiving your order to be eligible for a paid return shipping label from us. All lashes and products may NOT be worn or altered in any way to qualify for a refund or exchange.

Sale items, which includes items sold with a promotional code or marked down in price, are final sale.

HOW TO RETURN AN ITEM

After you have read the above, please email us at glimmerminks@gmail.com requesting instructions on how to return an item. Please make sure to include your order number on the subject line for faster service.

RETURNS PROCESSING TIME

Return Processing time: Once we have received your package, your return/exchange will be processed within 1-5 business days. You will be notified via email once your return has been processed. If you have requested a refund due to a defect, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable

Glimmer Minks x Cosmetics respects your privacy. In order to keep you informed about our latest products, specials, and other news, we may ask for your e-mail address. More importantly, we need this address should we need to contact you about any order, delay, or shipping information. To fulfill your order, we need your shipping address, phone number, and credit card information. We understand that we are asking for sensitive information, and you can rest assured that we make every effort possible to ensure the privacy and security of your transactions. Your credit card number is not fully visible to us when you place an order and other personal data will be treated with the highest grounds of security and confidentiality, We never sell, rent, or give away your name, email

SECURE SHOPPING

Ordering from Glimmer Minks x Cosmetics is safe and secure. From the moment you enter our Shopping Cart, you are on a secure server, using what is called SSL (secure socket layer) technology. Your credit card and personal information is encrypted when transmitted to us and are stored in a secure environment.

Sometimes you may get a message that some pages on Glimmer Minks x Cosmetics are not secure. This is a security alert message which results from browsing to a non-secure page from a secure page. Glimmer Minks x Cosmetics only secures the pages that contain your personal information including credit card number. This helps us keep the site quick and efficient. If you are ever concerned about the security of a page, simply look at the URL. If it begins with a “https://” instead of “http://” the site is secure. If you have any concerns about placing your order online, please email us at glimmerminks@gmail.com

Please note that email is not encrypted and is therefore NOT a secure means of transmitting credit card information. Glimmer Minks x Cosmetics will NEVER request sensitive information over e-mail.

REMARKETING

Glimmer Minks x Cosmetics, uses cookies to identify visitors so that we may show ads to people who have visited our site across the internet. This is done through companies that provide remarketing services including Google and Adroll. You may opt out of Google’s use of cookies by Google by visiting the Ads Preferences Manager.

EMAIL POLICY

Glimmer Minks x Cosmetics , may sometimes send promotional emails per week to keep our subscribers informed about the latest trends and sales at Glimmer Minks x Cosmetics. It is possible to unsubscribe at any time by simply clicking the link at the bottom of an email. Having trouble? Send an email to glimmerminks@gmail.com with the subject line "unsubscribe". If you are unsubscribed, any emails you receive from glimmerminks@gmail.com will be directly related to your orders only.

CONTACTING US

It's easy to contact us by sending an email to customer service at glimmerminks@gmail.com Our team is available Monday- Friday 10am PST to 5pm PST to answer any concerns.

Please read these terms carefully before using our website. Use of this website indicates your acceptance of these terms.

Every care has been taken to ensure that descriptions, and prices are correct. We reserve the right to amend prices in the event of a change in VAT, in duty or international pricing. Please note that there may be some variation in the colour of goods shown on the website due to the limitations of photographic and web processes and we cannot be held responsible for any variations in colour that may arise caused by your browser or computer software.

GLIMMER MINKS X COSMETICS maintains this site and all the information, communications, software, scripting, photos, text, graphics, images and other materials and services found on the site (collectively "Content"), for the use of its customers, employees, and members of the general public.

SHIPPING POLICY

SHIPPING AND DELIVERY

All orders are processed upon receipt. We try our best to get orders out immediately but please allow 3-5 business days for processing. Processing and shipping time estimates do not account for holidays or non-business days. Shipping costs may increase depending on weight, volume, postal code, and shipping method. Shipping method may be selected at checkout. Packages will be shipped in the order they are received. Remote areas may require additional time for delivery.

STANDARD SHIPPING

Standard Shipping rates will vary based on package weight and distance. Rates will be shown during the checkout process prior to payment. Please allow 3-5 business days for processing and 1-5 business days after processing for delivery (based on distance). All orders received after 2:00 PM PST will begin processing the next business day.

INCORRECT SHIPPING INFORMATION

We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer at the time the order is placed.

If a package is returned to GLIMMER MINKS X COSMETICS due to an incorrect shipping address provided by you the customer, the customer will be responsible for the re-delivery cost.

We are not responsible for lost or stolen packages CONFIRMED TO BE DELIVERED to your address by the USPS after they leave our warehouse.

ORDER TRACKING

You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow up to 24 hours for the tracking number to become active/update. If you receive your confirmation email after 2 PM PST on a Friday, please allow until the following Monday for tracking to become available.